Title
Year
List of Titles


Number of people with the title of: cus 982
Maximum Salary:$ 110,613.75
Average Salary:$ 38,678.69
Minimum Salary:$ 26,000.00

2020-21 University of Michigan SalariesPage 3 of 33
Name Title Department FTR GF
Burhans, Deborah Jean Customer Service Rep Senior Work Management $ 46,563.41 $ 46,563.41
Walker, Tea Juana Customer Service Rep Senior CW Oper Room-Mott-Instr $ 46,350.02 $ 0.00
Wicker, Crystal Customer Service Rep Senior UMH Wheelchair Seating Service $ 46,347.61 $ 0.00
Anderson, Mary Lou Customer Inquiry Clerk Inter FinOps Student Bus Ops $ 46,312.90 $ 46,312.74
Bozeman, Andretta M Customer Service Assistant Sr Dbn Office of the Registrar $ 46,208.00 $ 46,208.00
Fry, Ty Arthur Customer Service Rep Lead CE Phys Relations & Outreach $ 46,127.48 $ 0.00
Renforth, Anne Customer Service Assoc Supr UMS Patron Services $ 45,999.98 $ 0.00
Hopkins, Barbara Customer Service Assistant Sr ROSS SCH Executive Education $ 45,999.98 $ 0.00
Masserant, Craig Customer Service Rep Inter UMH Wheelchair Seating Service $ 45,970.43 $ 0.00
Kirkup, Susan Customer Service Rep Senior Health Svc General Operations $ 45,806.00 $ 0.00
Somerville, Shawn M Customer Service Rep Lead CE Phys Relations & Outreach $ 45,771.30 $ 0.00
Schwagle, Matthew J Customer Service Rep Lead Michigan Visiting Nurse Assoc $ 45,709.44 $ 0.00
Yarber, Wren Yvette Customer Service Assistant Sr Dbn Office of the Registrar $ 45,655.00 $ 45,655.00
Fuelling Jr, James Customer Service Assistant Sr Shared Services Center - FIN $ 45,454.26 $ 45,454.26
Vuocolo, Michael Customer Help Desk Tech Inter ITS SS Service Center $ 45,407.00 $ 45,407.00
Bauer, Jeffrey Delbecq Customer Service Assistant Sr UMH Path MLabs Division $ 45,293.28 $ 0.00
Sparkling, Lawanda Customer Service Rep Senior Michigan Visiting Nurse Assoc $ 45,254.99 $ 0.00
Murray, Susan M Customer Service Rep Senior Michigan Visiting Nurse Assoc $ 45,160.70 $ 0.00
Oliver, Phyllis A Customer Service Rep Senior Work Management $ 45,076.36 $ 45,076.36
Palmer, Karen L Customer Inquiry Clerk Inter Student Financial Services $ 44,809.58 $ 44,809.74
Morrow, Troy Customer Service Rep Lead CE Phys Relations & Outreach $ 44,806.15 $ 0.00
Richardson, Carol Ann Customer Service Rep Senior Michigan Visiting Nurse Assoc $ 44,612.00 $ 0.00
Muhammad, Hamzah B Customer Service Rep Senior Key Systems & Doors $ 44,500.04 $ 0.00
Wilson, John Customer Service Rep Senior BRCF Biomedical Research Store $ 44,448.88 $ 0.00
Derrick, Madeline Snipes Customer Service Assistant Sr Dbn Office of the Registrar $ 44,447.00 $ 44,447.00
Zak, Dawnella Customer Service Rep Senior Michigan Visiting Nurse Assoc $ 44,398.29 $ 0.00
Fox, Randolph Cust Svc Assistant Inter Shared Services Center - FIN $ 44,363.68 $ 44,363.68
Waid, Shannon Customer Service Rep Lead CE Phys Relations & Outreach $ 44,321.92 $ 0.00
Stepanov, Catalina Customer Service Assistant Sr Nexus $ 44,290.00 $ 2,214.50
Lessnau, Siobhan Customer Service Rep Senior Univ Parking Svcs-Central Camp $ 44,285.13 $ 0.00
Page: 3 of 33



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